When the dollar amount difference between an adjuster and a claimant is very large, the adjuster should:

When the dollar amount difference between an adjuster and a claimant is very large, beginning the investigation over to see what has been missed is a crucial approach. This option emphasizes the importance of thoroughly reviewing all the evidence and facts related to the claim. Sometimes, discrepancies arise from overlooked details or misunderstandings regarding the facts of the case.

By reassessing the information, the adjuster can ensure that all pertinent facts, documents, and assessments have been considered. This can lead to a more accurate evaluation of the claim and may reveal new insights that can facilitate a more reasonable negotiation between the adjuster and the claimant. It is vital for adjusters to maintain objectivity and diligence in their investigations, especially when faced with significant differences in valuation, as this can improve the overall outcome and ensure fairness for all parties involved.