Are adjusters allowed to offer legal advice to claimants?

Adjusters are not permitted to provide legal advice to claimants because doing so falls outside the scope of their training and responsibilities. Adjusters are licensed professionals who evaluate and manage insurance claims, focusing on assessing damages, determining liability, and negotiating settlements. Their role is strictly to assist with the claims process, and offering legal advice would not only be inappropriate but could also lead to legal implications for both the adjuster and the insurer. By maintaining this boundary, adjusters ensure that they remain within their professional guidelines, protecting the interests of the claimants and the integrity of the claims process. This separation also helps prevent any potential conflicts of interest and ensures that claimants seek appropriate legal counsel for any legal questions or issues they may face.